Pledge of Accountability

Fact File

109,111 breakfasts served in 2010/11, an average of 298 a day. A 9% rise on last year.
4175 different people used our services in 2010/11. A 36% rise on last year.
2702 people used our advice services in 2010/11. A 23% rise on last year.
232 different people used our emergency bed provision during the freezing conditions of 2010/11.
2632 evening meals served as part of our severe weather emergency provision.
435 people use the Missions address to receive their post.
30% of people supported by the Whitechapel Mission have been in care at some point.
15% of people supported by the Whitechapel Mission have been in the armed services.
112 people found a flat, 151 people found a hostel in 2010/11.

News

Join us this Spring
Help us this spring, as we work together to feed thousands of London’s homeless and hurting! With homelessness in London at a record high,thousands of homeless people will walk through our doors for a hot meal and most importantly - hope.
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Our Needs
Most needed items - Our wish list. Please support our Severe Weather Emergency Provision
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Care system 'fails young people'
Most young people in local authority care are destined to end up in prison, homeless or working as prostitutes, a report by a think tank claims.
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Just 60 babies adopted last year in England
The number of babies adopted in England fell to 60 last year despite a sharp rise in the number of children in care.
Learn more >>>

The following Pledge of Accountability outlines the commitment of our Staff and Trustees to our donors:

At The Whitechapel Mission, we rely upon our supporters to provide various resources we need to help the homeless, hungry and hurting of London. We are eternally grateful to those individuals who have acted on their desire to share their love for the needy by partnering financially in our work.

We are committed to:

Using your contributions faithfully and wisely, in accordance with our mission statement to serve the men and women of London caught in the cycles of poverty, hopelessness and dependencies of many kinds, and to see lives transformed to hope, joy, lasting productivity.
Not using your donation to pay for administration or fundraising.
Not using your donation to pay for electricity, gas, or telephone.
Not using your donation to cold mail people in the hope of getting money out of them.
Not closing for Christmas, or only opening for Christmas. We will be here every day of the year, and will make sure your donation is used to make a difference to those on our streets.
Not using your donation for a TV advertising campaign and not using your donation to advertise on bill boards to generate more money.
Respecting your privacy, by refusing to make your name, address, or any other personal information available to any other entity.
Contracting with an independent accounting firm to conduct an annual audit of our finances, and making our financial reports available to all who request them.

On occasion, we receive more contributions for a given project than needed. When this happens, we use funds to meet a similar pressing need.

We make a promise that every penny donated to the Whitechapel Mission will be spent directly to help people who are homeless.

If for any reason you feel that our Board of Trustees and Administrative staff have mismanaged your contribution to our organization, please contact us for a refund equal to the total amount of your gift.

The Whitechapel Mission is a registered UK charity. Registrations with the Charity Commissioners is your assurance that an organization adheres to the highest standards of Governance and ethical financial practices.

For more information please call 020 7247 8280 or email accounts@whitechapel.org.uk

We take your privacy very seriously and will not abuse the trust you have placed in us. To view our privacy policy click here

A Story You Made Possible

Nick Nick was a drug addict, frequently in trouble with the law, with no money and nowhere to live. A regular visitor to the Whitechapel Mission, coming to us for somewhere warm and safe to relax, he decided he wanted to get his life back on track. With our help and support, he was able to leave the streets of Whitechapel and join a rehab programme. Now Nick is clean of drugs and alcohol, we're working with him to secure him a place to live.